/* Ultima ERP - interface.
   Reproduces the CoreUI admin shell of the legacy Angular apps: dark fixed
   sidebar, slim top bar, breadcrumb, card-wrapped content, dense data grid.
   No Kendo, no licence, no framework. */

:root{
  --bg:#eef1f5;
  --panel:#fff;
  --ink:#23282c;
  --ink-2:#5c6873;
  --ink-3:#8f9ba6;
  --line:#c8ced3;
  --line-2:#e4e7ea;
  --side:#2f353a;
  --side-2:#272b30;
  --side-ink:#b3b8bd;
  --brand:#20a8d8;
  --brand-d:#1985ac;
  --ok:#4dbd74;
  --warn:#ffc107;
  --danger:#f86c6b;
  --info:#63c2de;
  --side-w:220px;
  /* icons, inlined as data URIs so nothing is fetched over the network */
  --i-grid:url("data:image/svg+xml,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20viewBox%3D%220%200%2024%2024%22%20fill%3D%22none%22%20stroke%3D%22%23000%22%20stroke-width%3D%222%22%20stroke-linecap%3D%22round%22%20stroke-linejoin%3D%22round%22%3E%3Crect%20x%3D%223%22%20y%3D%223%22%20width%3D%227%22%20height%3D%227%22%20rx%3D%221%22%2F%3E%3Crect%20x%3D%2214%22%20y%3D%223%22%20width%3D%227%22%20height%3D%227%22%20rx%3D%221%22%2F%3E%3Crect%20x%3D%223%22%20y%3D%2214%22%20width%3D%227%22%20height%3D%227%22%20rx%3D%221%22%2F%3E%3Crect%20x%3D%2214%22%20y%3D%2214%22%20width%3D%227%22%20height%3D%227%22%20rx%3D%221%22%2F%3E%3C%2Fsvg%3E");
  --i-users:url("data:image/svg+xml,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20viewBox%3D%220%200%2024%2024%22%20fill%3D%22none%22%20stroke%3D%22%23000%22%20stroke-width%3D%222%22%20stroke-linecap%3D%22round%22%20stroke-linejoin%3D%22round%22%3E%3Cpath%20d%3D%22M16%2021v-2a4%204%200%200%200-4-4H6a4%204%200%200%200-4%204v2%22%2F%3E%3Ccircle%20cx%3D%229%22%20cy%3D%227%22%20r%3D%224%22%2F%3E%3Cpath%20d%3D%22M22%2021v-2a4%204%200%200%200-3-3.87%22%2F%3E%3Cpath%20d%3D%22M16%203.13a4%204%200%200%201%200%207.75%22%2F%3E%3C%2Fsvg%3E");
  --i-trending:url("data:image/svg+xml,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20viewBox%3D%220%200%2024%2024%22%20fill%3D%22none%22%20stroke%3D%22%23000%22%20stroke-width%3D%222%22%20stroke-linecap%3D%22round%22%20stroke-linejoin%3D%22round%22%3E%3Cpolyline%20points%3D%2223%206%2013.5%2015.5%208.5%2010.5%201%2018%22%2F%3E%3Cpolyline%20points%3D%2217%206%2023%206%2023%2012%22%2F%3E%3C%2Fsvg%3E");
  --i-life:url("data:image/svg+xml,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20viewBox%3D%220%200%2024%2024%22%20fill%3D%22none%22%20stroke%3D%22%23000%22%20stroke-width%3D%222%22%20stroke-linecap%3D%22round%22%20stroke-linejoin%3D%22round%22%3E%3Ccircle%20cx%3D%2212%22%20cy%3D%2212%22%20r%3D%2210%22%2F%3E%3Ccircle%20cx%3D%2212%22%20cy%3D%2212%22%20r%3D%224%22%2F%3E%3Cline%20x1%3D%224.93%22%20y1%3D%224.93%22%20x2%3D%229.17%22%20y2%3D%229.17%22%2F%3E%3Cline%20x1%3D%2214.83%22%20y1%3D%2214.83%22%20x2%3D%2219.07%22%20y2%3D%2219.07%22%2F%3E%3Cline%20x1%3D%2214.83%22%20y1%3D%229.17%22%20x2%3D%2219.07%22%20y2%3D%224.93%22%2F%3E%3Cline%20x1%3D%224.93%22%20y1%3D%2219.07%22%20x2%3D%229.17%22%20y2%3D%2214.83%22%2F%3E%3C%2Fsvg%3E");
  --i-cal:url("data:image/svg+xml,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20viewBox%3D%220%200%2024%2024%22%20fill%3D%22none%22%20stroke%3D%22%23000%22%20stroke-width%3D%222%22%20stroke-linecap%3D%22round%22%20stroke-linejoin%3D%22round%22%3E%3Crect%20x%3D%223%22%20y%3D%224%22%20width%3D%2218%22%20height%3D%2218%22%20rx%3D%222%22%2F%3E%3Cline%20x1%3D%2216%22%20y1%3D%222%22%20x2%3D%2216%22%20y2%3D%226%22%2F%3E%3Cline%20x1%3D%228%22%20y1%3D%222%22%20x2%3D%228%22%20y2%3D%226%22%2F%3E%3Cline%20x1%3D%223%22%20y1%3D%2210%22%20x2%3D%2221%22%20y2%3D%2210%22%2F%3E%3C%2Fsvg%3E");
  --i-db:url("data:image/svg+xml,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20viewBox%3D%220%200%2024%2024%22%20fill%3D%22none%22%20stroke%3D%22%23000%22%20stroke-width%3D%222%22%20stroke-linecap%3D%22round%22%20stroke-linejoin%3D%22round%22%3E%3Cellipse%20cx%3D%2212%22%20cy%3D%225%22%20rx%3D%229%22%20ry%3D%223%22%2F%3E%3Cpath%20d%3D%22M21%2012c0%201.66-4%203-9%203s-9-1.34-9-3%22%2F%3E%3Cpath%20d%3D%22M3%205v14c0%201.66%204%203%209%203s9-1.34%209-3V5%22%2F%3E%3C%2Fsvg%3E");
  --i-card:url("data:image/svg+xml,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20viewBox%3D%220%200%2024%2024%22%20fill%3D%22none%22%20stroke%3D%22%23000%22%20stroke-width%3D%222%22%20stroke-linecap%3D%22round%22%20stroke-linejoin%3D%22round%22%3E%3Crect%20x%3D%221%22%20y%3D%224%22%20width%3D%2222%22%20height%3D%2216%22%20rx%3D%222%22%2F%3E%3Cline%20x1%3D%221%22%20y1%3D%2210%22%20x2%3D%2223%22%20y2%3D%2210%22%2F%3E%3C%2Fsvg%3E");
  --i-cog:url("data:image/svg+xml,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20viewBox%3D%220%200%2024%2024%22%20fill%3D%22none%22%20stroke%3D%22%23000%22%20stroke-width%3D%222%22%20stroke-linecap%3D%22round%22%20stroke-linejoin%3D%22round%22%3E%3Ccircle%20cx%3D%2212%22%20cy%3D%2212%22%20r%3D%223%22%2F%3E%3Cpath%20d%3D%22M19.4%2015a1.65%201.65%200%200%200%20.33%201.82l.06.06a2%202%200%201%201-2.83%202.83l-.06-.06a1.65%201.65%200%200%200-1.82-.33%201.65%201.65%200%200%200-1%201.51V21a2%202%200%201%201-4%200v-.09a1.65%201.65%200%200%200-1.08-1.51%201.65%201.65%200%200%200-1.82.33l-.06.06a2%202%200%201%201-2.83-2.83l.06-.06a1.65%201.65%200%200%200%20.33-1.82%201.65%201.65%200%200%200-1.51-1H3a2%202%200%201%201%200-4h.09A1.65%201.65%200%200%200%204.6%209a1.65%201.65%200%200%200-.33-1.82l-.06-.06a2%202%200%201%201%202.83-2.83l.06.06a1.65%201.65%200%200%200%201.82.33H9a1.65%201.65%200%200%200%201-1.51V3a2%202%200%201%201%204%200v.09a1.65%201.65%200%200%200%201%201.51%201.65%201.65%200%200%200%201.82-.33l.06-.06a2%202%200%201%201%202.83%202.83l-.06.06a1.65%201.65%200%200%200-.33%201.82V9a1.65%201.65%200%200%200%201.51%201H21a2%202%200%201%201%200%204h-.09a1.65%201.65%200%200%200-1.51%201z%22%2F%3E%3C%2Fsvg%3E");
  --i-home:url("data:image/svg+xml,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20viewBox%3D%220%200%2024%2024%22%20fill%3D%22none%22%20stroke%3D%22%23000%22%20stroke-width%3D%222%22%20stroke-linecap%3D%22round%22%20stroke-linejoin%3D%22round%22%3E%3Cpath%20d%3D%22M3%209.5%2012%203l9%206.5V20a1%201%200%200%201-1%201h-5v-7H9v7H4a1%201%200%200%201-1-1z%22%2F%3E%3C%2Fsvg%3E");
  --i-back:url("data:image/svg+xml,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20viewBox%3D%220%200%2024%2024%22%20fill%3D%22none%22%20stroke%3D%22%23000%22%20stroke-width%3D%222%22%20stroke-linecap%3D%22round%22%20stroke-linejoin%3D%22round%22%3E%3Cline%20x1%3D%2219%22%20y1%3D%2212%22%20x2%3D%225%22%20y2%3D%2212%22%2F%3E%3Cpolyline%20points%3D%2212%2019%205%2012%2012%205%22%2F%3E%3C%2Fsvg%3E");
}
*{box-sizing:border-box}
html,body{margin:0;height:100%}
body{
  font:14px/1.5 -apple-system,"Segoe UI",Roboto,Helvetica,Arial,sans-serif;
  background:var(--bg);color:var(--ink);-webkit-font-smoothing:antialiased;
}
a{color:var(--brand);text-decoration:none}
a:hover{text-decoration:underline}

/* ---------------- shell ---------------- */
.hdr{
  position:fixed;top:0;left:0;right:0;height:55px;background:#fff;
  border-bottom:1px solid var(--line);display:flex;align-items:center;
  padding:0 16px;gap:14px;z-index:40;
}
.hdr .brand{font-weight:700;font-size:15px;color:var(--ink);white-space:nowrap}
.hdr .brand small{display:block;font-weight:400;font-size:10px;color:var(--ink-3);
  letter-spacing:.5px;text-transform:uppercase;line-height:1.2}
.hdr .sp{flex:1}
.hdr .who{color:var(--ink-2);font-size:13px}
.hdr .who b{color:var(--ink)}

.side{
  position:fixed;top:55px;bottom:0;left:0;width:var(--side-w);background:var(--side);
  overflow-y:auto;z-index:30;padding-bottom:24px;
}
.side .grp{padding:12px 16px 6px;font-size:10.5px;letter-spacing:1px;
  text-transform:uppercase;color:#6c757d;font-weight:700}
.side a{display:block;padding:9px 16px;color:var(--side-ink);font-size:13.5px}
.side a:hover{background:var(--brand);color:#fff;text-decoration:none}
.side a.on{background:var(--side-2);color:#fff;border-left:3px solid var(--brand);
  padding-left:13px}
.side .sub a{padding-left:30px;font-size:13px}

.main{margin-left:var(--side-w);padding:55px 0 0}
.crumbs{background:#fff;border-bottom:1px solid var(--line);padding:11px 20px;
  font-size:13px;color:var(--ink-3)}
.crumbs b{color:var(--ink);font-weight:600}
.wrap{padding:20px}

/* ---------------- cards ---------------- */
.card{background:var(--panel);border:1px solid var(--line-2);border-radius:4px;
  margin-bottom:18px;box-shadow:0 1px 2px rgba(0,0,0,.04)}
.card-h{padding:11px 16px;border-bottom:1px solid var(--line-2);background:#fafbfc;
  display:flex;align-items:center;gap:10px;flex-wrap:wrap}
.card-h h2{margin:0;font-size:15px;font-weight:600;flex:1}
.card-b{padding:16px}
.card-b.tight{padding:0}

/* ---------------- buttons ---------------- */
.btn{display:inline-flex;align-items:center;gap:6px;border:1px solid var(--line);
  background:#fff;color:var(--ink);border-radius:4px;padding:6px 13px;font-size:13px;
  cursor:pointer;white-space:nowrap;font-family:inherit}
.btn:hover{background:#f0f3f5;text-decoration:none}
.btn.pri{background:var(--brand);border-color:var(--brand);color:#fff}
.btn.pri:hover{background:var(--brand-d)}
.btn.ok{background:var(--ok);border-color:var(--ok);color:#fff}
.btn.dgr{background:var(--danger);border-color:var(--danger);color:#fff}
.btn.sm{padding:3px 9px;font-size:12px}
.btn:disabled{opacity:.5;cursor:not-allowed}

input[type=text],input[type=date],input[type=number],input[type=email],
input[type=password],select,textarea{
  border:1px solid var(--line);border-radius:4px;padding:7px 10px;font:inherit;
  background:#fff;width:100%;color:var(--ink)}
input:focus,select:focus,textarea:focus{outline:0;border-color:#8ad4ee;
  box-shadow:0 0 0 2px rgba(32,168,216,.18)}
textarea{min-height:76px;resize:vertical}
label{font-size:12.5px;font-weight:600;color:var(--ink-2);display:block;margin-bottom:4px}

/* ---------------- grid ---------------- */
.gridwrap{overflow-x:auto}
table.grid{width:100%;border-collapse:collapse;font-size:13px}
table.grid th{background:#f0f3f5;border-bottom:2px solid var(--line);
  padding:9px 12px;text-align:left;font-weight:600;color:var(--ink-2);white-space:nowrap}
table.grid th a{color:var(--ink-2)}
table.grid th.sorted a{color:var(--brand)}
table.grid td{padding:8px 12px;border-bottom:1px solid var(--line-2);vertical-align:top}
table.grid tbody tr:hover{background:#f6f9fb}
table.grid td.right,table.grid th.right{text-align:right;font-variant-numeric:tabular-nums}
table.grid .empty{padding:44px;text-align:center;color:var(--ink-3)}

.toolbar{display:flex;gap:8px;align-items:center;flex-wrap:wrap;margin-bottom:0}
.toolbar input[type=text]{width:230px}
.pager{display:flex;align-items:center;gap:10px;padding:10px 16px;
  border-top:1px solid var(--line-2);font-size:12.5px;color:var(--ink-2);flex-wrap:wrap}
.pager .sp{flex:1}

.badge{display:inline-block;padding:2px 8px;border-radius:10px;font-size:11px;
  font-weight:700;background:#e4e7ea;color:var(--ink-2)}
.badge.ok{background:#e6f5ec;color:#2d7a4d}
.badge.warn{background:#fff5da;color:#8a6100}
.badge.dgr{background:#fdecec;color:#a12f2e}
.badge.info{background:#e3f4fa;color:#1a7e9e}

/* ---------------- forms ---------------- */
.fgrid{display:grid;grid-template-columns:repeat(auto-fit,minmax(280px,1fr));gap:14px 18px}
.fgrid .full{grid-column:1/-1}
.f{display:flex;flex-direction:column}
.req::after{content:" *";color:var(--danger)}
.hint{font-size:12px;color:var(--ink-3)}
.actions{display:flex;gap:8px;padding:12px 16px;border-top:1px solid var(--line-2);
  background:#fafbfc;flex-wrap:wrap}
.actions .sp{flex:1}

.alert{padding:10px 14px;border-radius:4px;margin-bottom:14px;font-size:13.5px}
.alert.err{background:#fdecec;border:1px solid #f5c6c5;color:#a12f2e}
.alert.ok{background:#e6f5ec;border:1px solid #bfe3cd;color:#2d7a4d}
.alert ul{margin:6px 0 0;padding-left:20px}

/* ---------------- dashboard ---------------- */
.tiles{display:grid;grid-template-columns:repeat(auto-fit,minmax(190px,1fr));gap:14px;
  margin-bottom:18px}
.tile{background:#fff;border:1px solid var(--line-2);border-radius:4px;padding:14px 16px;
  border-left:4px solid var(--brand)}
.tile.ok{border-left-color:var(--ok)} .tile.warn{border-left-color:var(--warn)}
.tile.dgr{border-left-color:var(--danger)} .tile.info{border-left-color:var(--info)}
.tile b{display:block;font-size:26px;font-weight:700;line-height:1.15;
  font-variant-numeric:tabular-nums}
.tile span{font-size:12px;color:var(--ink-3);text-transform:uppercase;letter-spacing:.5px}
.two{display:grid;grid-template-columns:repeat(auto-fit,minmax(420px,1fr));gap:18px}

/* ---------------- login ---------------- */
.login{min-height:100vh;display:flex;align-items:center;justify-content:center;
  background:var(--side);padding:20px}
.login .box{background:#fff;border-radius:6px;width:100%;max-width:380px;
  box-shadow:0 12px 40px rgba(0,0,0,.3);overflow:hidden}
.login .box h1{margin:0;font-size:19px;padding:22px 24px 4px}
.login .box p{margin:0 0 18px;padding:0 24px;color:var(--ink-3);font-size:13px}
.login form{padding:0 24px 24px;display:flex;flex-direction:column;gap:12px}
.login .foot{background:#f0f3f5;padding:12px 24px;font-size:12px;color:var(--ink-3);
  border-top:1px solid var(--line-2)}

.errpage{max-width:520px;margin:70px auto;text-align:center}
.errpage h1{font-size:60px;margin:0;color:var(--ink-3)}

/* Loud enough that nobody mistakes a test system for the real one. */
.testbanner{background:#8a2f2e;color:#fff;padding:7px 20px;font-size:12.5px;
  font-weight:600;letter-spacing:.3px;text-align:center;
  border-bottom:1px solid #6d2423}

/* ---- additions for the scheduling screens ------------------------------- */
.tabs{display:flex;gap:6px;flex-wrap:wrap}
.nowrap{white-space:nowrap}
.dot{display:inline-block;width:9px;height:9px;border-radius:50%;
     vertical-align:middle;margin-right:5px}
.checklist{display:grid;grid-template-columns:repeat(auto-fill,minmax(210px,1fr));
     gap:2px;max-height:260px;overflow:auto;border:1px solid var(--line);
     border-radius:4px;padding:8px;background:#fff}
label.chk{display:flex;align-items:center;gap:7px;font-weight:400;padding:3px 4px;
     cursor:pointer;border-radius:3px}
label.chk:hover{background:#f0f3f5}
label.chk input{width:auto;margin:0}
.bar{display:inline-block;width:64px;height:8px;background:#e4e7ea;border-radius:4px;
     overflow:hidden;vertical-align:middle;margin-right:6px}
.bar i{display:block;height:100%;background:var(--brand)}
tr.rowbad td{background:#fdecea}
tr.rowbad td:first-child{box-shadow:inset 3px 0 0 #a12f2e}
ul.plain{margin:0;padding-left:18px;line-height:1.7}
ul.plain li{margin-bottom:4px}
.grid tfoot th{background:#f0f3f5;border-top:2px solid var(--line);font-weight:700}

/* ---- card navigation ---------------------------------------------------- */
/* The card layer sits on top of the existing shell. The sidebar is still
   there; it is hidden on the home page because the cards are the menu, and
   the Menu button brings it back on any page. */
a.brand{color:inherit}
a.brand:hover{text-decoration:none}
.navbtns{display:flex;gap:6px;align-items:center;margin-left:10px}
.btn.nav{display:inline-flex;align-items:center;gap:5px}
body.nosidebar .side{display:none}
body.nosidebar .main{margin-left:0}
.main{transition:margin-left .12s ease}

.pgtitle{font-size:20px;font-weight:600;margin:22px 0 4px;color:var(--ink);
  display:flex;align-items:center;gap:10px}
.hint.big{font-size:13.5px;margin:0 0 18px}

.cards{display:grid;gap:14px;margin:14px 0 26px;
  grid-template-columns:repeat(auto-fill,minmax(238px,1fr))}
.mcard{
  display:flex;flex-direction:column;gap:5px;background:var(--panel);
  border:1px solid var(--line);border-top:3px solid var(--brand);
  border-radius:5px;padding:16px 16px 14px;color:var(--ink);
  box-shadow:0 1px 2px rgba(0,0,0,.05);min-height:118px;
  transition:transform .09s ease,box-shadow .09s ease,border-color .09s ease;
}
.mcard:hover{text-decoration:none;transform:translateY(-2px);
  box-shadow:0 6px 16px rgba(0,0,0,.12);border-color:var(--brand)}
.mcard:focus-visible{outline:2px solid var(--brand);outline-offset:2px}
.mcard b{font-size:15.5px;font-weight:600;line-height:1.25}
.mcard .sub{font-size:12.5px;color:var(--ink-2);line-height:1.45;flex:1}
.mcard .count{font-size:11px;color:var(--ink-3);text-transform:uppercase;
  letter-spacing:.6px;font-weight:600;margin-top:2px}
.mcard.sub{border-top-color:var(--line);min-height:104px}
.mcard.sub:hover{border-top-color:var(--brand)}

/* Tiles on the home page are links now, so they need to behave like cards. */
a.tile{color:inherit;transition:transform .09s ease,box-shadow .09s ease}
a.tile:hover{text-decoration:none;transform:translateY(-2px);
  box-shadow:0 5px 14px rgba(0,0,0,.13)}

/* ---- icons -------------------------------------------------------------- */
/* Inline SVG as a CSS mask: no icon font, no network fetch, and the colour
   follows the text so nothing has to be redrawn for a theme. */
.ic{display:inline-block;width:26px;height:26px;background:var(--brand);
  -webkit-mask-repeat:no-repeat;mask-repeat:no-repeat;
  -webkit-mask-position:center;mask-position:center;
  -webkit-mask-size:contain;mask-size:contain;flex:none}
.ic.big{width:24px;height:24px}
.btn .ic{width:14px;height:14px;background:currentColor}

.ic-grid{-webkit-mask-image:var(--i-grid);mask-image:var(--i-grid)}
.ic-users{-webkit-mask-image:var(--i-users);mask-image:var(--i-users)}
.ic-trending{-webkit-mask-image:var(--i-trending);mask-image:var(--i-trending)}
.ic-life-buoy{-webkit-mask-image:var(--i-life);mask-image:var(--i-life)}
.ic-calendar{-webkit-mask-image:var(--i-cal);mask-image:var(--i-cal)}
.ic-database{-webkit-mask-image:var(--i-db);mask-image:var(--i-db)}
.ic-credit-card{-webkit-mask-image:var(--i-card);mask-image:var(--i-card)}
.ic-settings{-webkit-mask-image:var(--i-cog);mask-image:var(--i-cog)}
.ic-home{-webkit-mask-image:var(--i-home);mask-image:var(--i-home)}
.ic-back{-webkit-mask-image:var(--i-back);mask-image:var(--i-back)}

@media (max-width:760px){
  .cards{grid-template-columns:1fr 1fr}
  .hdr .who{display:none}
}
@media (max-width:520px){
  .cards{grid-template-columns:1fr}
}

/* Two-column blocks should not stretch a short card to match a tall one. */
.two{align-items:start}

/* ---- helpdesk ------------------------------------------------------------ */
/* H27: severity colour comes from the severity record (--c). */
.sev{display:inline-flex;align-items:center;gap:5px;font-size:11.5px;font-weight:700;
  padding:2px 8px;border-radius:10px;background:#f0f3f5;color:var(--ink);white-space:nowrap}
.sev::before{content:"";width:9px;height:9px;border-radius:50%;background:var(--c,#9aa0a6)}
tr.sevrow td:first-child{box-shadow:inset 4px 0 0 var(--c,transparent)}
.st{display:inline-block;padding:2px 8px;border-radius:10px;font-size:11px;font-weight:700;
  background:#e4e7ea;color:var(--ink-2);white-space:nowrap}
.st.awaiting_assignment{background:#fff5da;color:#8a6100}
.st.researching{background:#e3f4fa;color:#1a7e9e}
.st.escalated{background:#fdecec;color:#a12f2e}
.st.awaiting_customer,.st.awaiting_quotation{background:#efe9fb;color:#5b3fa0}
.st.hold_support{background:#5c6873;color:#fff}
.st.resolved,.st.closed{background:#e6f5ec;color:#2d7a4d}
.st.cancelled{background:#e4e7ea;color:#8f9ba6;text-decoration:line-through}
.sup{display:inline-block;padding:3px 10px;border-radius:4px;font-weight:700;font-size:12.5px}
.sup.released{background:#e6f5ec;color:#2d7a4d}
.sup.temp_release{background:#fff5da;color:#8a6100}
.sup.hold,.sup.none{background:#fdecec;color:#a12f2e}
.sup.unset{background:#e4e7ea;color:var(--ink-2)}
.late{color:#a12f2e;font-weight:700}
.chips{display:flex;gap:6px;flex-wrap:wrap}
.chips a,.chips span{padding:4px 11px;border:1px solid var(--line);border-radius:14px;
  font-size:12.5px;color:var(--ink-2);background:#fff}
.chips a.on{background:var(--brand);border-color:var(--brand);color:#fff}
.chips a:hover{text-decoration:none;border-color:var(--brand)}
.filters{display:grid;grid-template-columns:repeat(auto-fill,minmax(160px,1fr));gap:8px 10px;
  padding:12px 16px;border-bottom:1px solid var(--line-2);background:#fafbfc}
.filters label{font-size:11.5px;margin-bottom:2px}
.filters .go{display:flex;gap:6px;align-items:flex-end}
.kv{display:grid;grid-template-columns:repeat(auto-fill,minmax(210px,1fr));gap:10px 18px}
.kv div{font-size:13px}
.kv b{display:block;font-size:11.5px;color:var(--ink-3);font-weight:600;text-transform:uppercase;
  letter-spacing:.4px;margin-bottom:1px}
.subject{font-size:18px;font-weight:600;margin:0}
.casehead{display:flex;gap:10px;align-items:center;flex-wrap:wrap}
.tl{display:flex;flex-direction:column;gap:10px}
.tl .it{border:1px solid var(--line-2);border-radius:6px;padding:9px 12px;background:#fff}
.tl .it.cust{border-left:4px solid #8e44ad}
.tl .it.email{border-left:4px solid var(--brand)}
.tl .it.internal{background:#fffbea;border-color:#f3e3a3}
.tl .it.log{background:transparent;border:0;padding:0 12px;font-size:12.5px;color:var(--ink-3)}
.tl .it.file{border-style:dashed}
.tl .meta{font-size:12px;color:var(--ink-3);display:flex;gap:8px;align-items:center;flex-wrap:wrap}
.tl .meta b{color:var(--ink);font-size:13px}
.tl .body{white-space:pre-wrap;margin-top:5px;word-break:break-word}
.kinds{display:flex;gap:14px;flex-wrap:wrap}
.kinds label{font-weight:400;display:flex;gap:6px;align-items:center;cursor:pointer}
.kinds input{width:auto;margin:0}
.side-actions{display:flex;flex-direction:column;gap:12px}
.side-actions form{display:flex;gap:6px;flex-wrap:wrap;align-items:center}
.side-actions select,.side-actions input[type=text]{flex:1;min-width:140px}
.casegrid{display:grid;grid-template-columns:minmax(0,1fr) 320px;gap:18px;align-items:start}
@media (max-width:980px){.casegrid{grid-template-columns:1fr}}
.ctxbox{border:1px solid var(--line-2);border-radius:6px;padding:12px 14px;background:#fafbfc}
.ctxbox h3{margin:0 0 8px;font-size:13px}
.ctxbox ul{margin:4px 0 0;padding-left:18px;font-size:12.5px}
.warnbox{background:#fdecec;border:1px solid #f5c6c5;color:#a12f2e;padding:9px 12px;
  border-radius:4px;font-size:13px;margin:8px 0}
table.grid.mini td,table.grid.mini th{padding:5px 8px;font-size:12.5px}

/* ---- customer portal ---------------------------------------------------- */
.phdr{position:sticky;top:0;background:#fff;border-bottom:1px solid var(--line);display:flex;
  align-items:center;gap:12px;padding:10px 20px;z-index:20;flex-wrap:wrap}
.phdr .brand{font-weight:700;font-size:15px;color:var(--ink)}
.phdr .sp{flex:1}
.pwrap{max-width:1050px;margin:0 auto;padding:20px 16px}

/* ---- sign-in, my schedule, settings (20 Oct 2026) ----------------------- */
.gbtn{width:100%;justify-content:center;padding:10px 13px;font-size:14px}
.pwbox{border-top:1px solid var(--line-2);margin:0;padding:10px 24px 0}
.pwbox summary{cursor:pointer;font-size:12.5px;color:var(--ink-3);margin-bottom:10px}
.pwbox form{padding:0 0 20px}
.sched{display:flex;flex-direction:column;gap:10px}
.sitem{display:flex;gap:14px;background:#fff;border:1px solid var(--line-2);border-left:5px solid var(--c,#1f5fbf);
  border-radius:6px;padding:12px 14px}
.sitem.now{box-shadow:0 0 0 2px rgba(77,189,116,.35)}
.sitem.past{opacity:.6}
.sitem.off{border-left-color:#8f9ba6;background:#f6f7f9}
.sdates{min-width:118px;display:flex;flex-direction:column;gap:3px}
.sdates b{font-size:16px}
.sdates span{font-size:12px;color:var(--ink-3)}
.sbody{flex:1;min-width:0}
.stitle{font-weight:600;font-size:15px}
.smeta{display:flex;gap:8px;flex-wrap:wrap;align-items:center;margin-top:6px;font-size:12.5px;color:var(--ink-2)}
@media (max-width:560px){.sitem{flex-direction:column;gap:6px}.sdates{flex-direction:row;align-items:center;gap:10px}}
.modgrid{display:grid;grid-template-columns:repeat(auto-fill,minmax(230px,1fr));gap:14px}
.modcol{border:1px solid var(--line-2);border-radius:6px;padding:8px}
label.chk.sub{padding-left:22px;font-size:13px}

/* Phones: header fits, the menu overlays the page instead of squeezing it. */
@media (max-width:760px){
  .hdr{gap:6px;padding:0 8px}
  .hdr .brand small,.hide-sm,.btn.nav .navtxt{display:none}
  .navbtns{margin-left:0;gap:4px}
  .main{margin-left:0}
  .side{width:78vw;max-width:300px;box-shadow:6px 0 24px rgba(0,0,0,.35)}
  .wrap{padding:12px}
  .crumbs{padding:9px 12px}
  .card-h{padding:10px 12px}
  .card-b{padding:12px}
}

/* organisation chart */
.orgtree{list-style:none;margin:0;padding-left:18px;border-left:1px dashed var(--line)}
.orgtree li{margin:6px 0;padding-left:8px;position:relative}
.orgtree li::before{content:"";position:absolute;left:-18px;top:11px;width:22px;border-top:1px dashed var(--line)}
.card-b > .orgtree{border-left:0;padding-left:0}
.card-b > .orgtree > li::before{display:none}
.orgtree .badge{margin-left:4px}
.deptbox{border:1px solid var(--line-2);border-radius:6px;padding:8px 10px;background:var(--panel)}
.deptpeople{display:flex;flex-direction:column;gap:3px;margin-top:6px}